Ballpark Guide
ATM
Mechanics and Farmers Bank provides an automated teller machine to the left of the front stairs in the main entry plaza. There are also KeySource Commercial Bank cash machines located on the concourse near The Herald-Sun Fan Assistance Center and First Base Hits concession stand.
EMERGENCIES
Report emergencies to any Bulls’ seating bowl host, security police officer or the Herald-Sun Fan Assistance Center.
ELEVATORS
For the convenience of our skybox patrons and our guests with disabilities, the DBAP has elevators located inside the main lobby to the left of Ballpark Corner and also on the right-field end of the concourse.
THE HERALD-SUN FAN ASSISTANCE CENTER
The Herald-Sun Fan Assistance Center is located in the main concourse, to the left of the stairways. Please go to the Herald-Sun Fan Assistance Center to report lost children, inquire about lost and found items, redeem lucky number prizes, purchase advance tickets or to ask any questions that may arise while visiting the ballpark.
FAN CONDUCT
Anyone trespassing on the field, throwing anything onto the field, using abusive and/or obscene language, or those deemed intoxicated will be subject to ejection and/or prosecution. If you witness a violation of any of these policies, please contact any Bulls’ employee, security officer or the Herald-Sun Fan Assistance Center.
FIRST AID
Medical care is available at the Herald-Sun Fan Assistance Center.
FOUL BALL ALERT
Please be aware that the ball can be hit into the seating area. Stay alert anytime you are in the seating area. If you catch a foul ball, please feel free to keep it! Also, be on the lookout, as bats are sometimes inadvertently tossed into the stands.
HOSTS
Seating Bowl Hosts are located throughout the ballpark and are identifiable by their staff shirts. They will assist you with seating or they can help with any other questions or concerns.
LOST AND FOUND
You may inquire about lost items or turn in found items at the Front Desk or the Herald-Sun Fan Assistance Center.
MESSAGE CENTER
Requests for birthday announcements must be made at the Herald-Sun Fan Assistance Center on game nights. A fee of $10 is charged for each birthday with all proceeds going to the Durham Bulls Youth Athletic Leagues, a 501© (3) corporation. Requests are subject to approval and availability.
PAGING
The Bulls will utilize the public address paging service only in cases of extreme emergency. For emergency assistance, please report to the Herald-Sun Fan Assistance Center.
RADIO
Durham Bulls games will be carried on the Bulls' flagship station, Rejoice 1410 AM WRJD and 99.9 The Fan.
RE-ENTRY POLICY
If you need to leave the stadium and wish to return, please see the gate supervisor to receive a stamp to re-enter the stadium.
RESTROOMS
There are restrooms in marked locations throughout the concourse of the DBAP.
SECURITY
There are uniformed police officers stationed inside and outside the ballpark from the time the gates open until they close. They are available for your assistance if needed.
SMOKING
Smoking Areas are located in designated areas outside the Durham Bulls Athletic Park. These are the only areas where smoking is permitted. There is no smoking allowed in the seating area or the main concourse.
SOUVENIR STANDS
The Ballpark Corner Store is located by the main entrance gates. Wool E.’s Dugout is on the upper concourse level.
